Last Updated: July 5, 2026
This is not legal advice. These Terms should be reviewed by a licensed attorney before publication, particularly Section 5's training-data license and Section 13's arbitration provisions.
TODO: Before public launch: confirm "Chasing Tens" as a formed legal
entity (governing state currently Florida).
These Terms of Service ("Terms") govern your access to and use of the Chasing Tens mobile application and related services (the "Service"), operated by Chasing Tens ("Chasing Tens," "we," "us").
These Terms work together with our End User License Agreement (governing your license to use the software) and our Privacy Policy (governing data use). Where the EULA addresses software licensing specifically, these Terms govern your use of the Service as a whole, including your account, subscription, and content.
By creating an account or using the Service, you agree to these Terms.
You must be at least 13 years old to create an account. If you are under the age of majority in your jurisdiction, a parent or legal guardian must review and accept these Terms on your behalf, particularly regarding paid subscriptions.
You must provide accurate information when creating an account and are responsible for maintaining the confidentiality of your login credentials. You are responsible for all activity that occurs under your account. Notify us immediately at support@chasingtens.app if you suspect unauthorized use of your account.
Chasing Tens provides:
The Service is a decision-support tool. It does not perform official grading and is not affiliated with any professional grading company. See the EULA, Section 4, for the full grading disclaimer.
Subscriptions are billed through the Apple App Store or Google Play and automatically renew unless cancelled at least 24 hours before the end of the current period. See EULA Section 3 for full billing terms.
We reserve the right to enforce monthly scan limits on the Free tier and to throttle or suspend access for usage that we determine, in good faith, to be abusive or automated.
"User Content" includes card images, card metadata, and any grade results you submit through the App.
You retain ownership of your User Content. By submitting it, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it to provide the Service and to improve our AI grading models — including retaining de-identified copies in our proprietary training corpus, which survives account deletion. Contribution of scan data to model training is a mandatory part of the scanning features; if you do not agree, do not use them. We never sell your personal data or your User Content. See EULA Section 6 and our Privacy Policy Sections 3 and 7 for full terms.
You represent that you have the right to photograph and submit each card image, and that your User Content does not violate any third party's rights or any applicable law.
You may not upload content that is illegal, infringing, fraudulent (e.g., images intentionally altered to obtain a fraudulent grade prediction), or unrelated to trading card grading.
You agree not to:
We reserve the right to suspend or terminate accounts that violate this section.
Grade predictions, TENS Scores, subgrades, and recommendations are automated estimates generated by a machine learning model and are not guarantees of any outcome. You are solely responsible for decisions to submit cards for professional grading. See EULA Section 4 for the full disclaimer, which is incorporated into these Terms by reference.
The Service relies on third-party providers, including Apple App Store, Google Play, RevenueCat (subscription management), Supabase (data infrastructure), PostHog (analytics), and Sentry (error monitoring). Your use of payment features is also subject to the applicable terms of Apple or Google.
We may modify, suspend, or discontinue any part of the Service at any time, including specific features, with or without notice. We aim to provide notice of material changes affecting paid subscribers where reasonably possible.
You may stop using the Service and delete your account at any time through the App. We may suspend or terminate your account for violation of these Terms, the EULA, or for conduct we determine, in good faith, to be harmful to the Service or other users.
Upon termination, your right to use the Service ends immediately. Sections of these Terms that by their nature should survive termination (e.g., disclaimers, limitation of liability, indemnification) will survive.
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHASING TENS DISCLAIMS ALL WARRANTIES AND SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING FINANCIAL LOSSES RELATED TO GRADING SUBMISSION DECISIONS. SEE EULA SECTIONS 13–14 FOR FULL TERMS, WHICH ARE INCORPORATED HERE BY REFERENCE.
You agree to indemnify and hold harmless Chasing Tens from claims arising out of your use of the Service, your User Content, or your violation of these Terms.
Please read this section carefully — it affects your legal rights.
Informal resolution first. Any dispute arising out of these Terms or the Service shall first be attempted to be resolved informally by contacting support@chasingtens.app. Most concerns can be resolved this way. If a dispute is not resolved within 60 days of your written notice, either party may proceed to arbitration as set out below.
Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration shall be conducted in English by a single arbitrator and, at your election, may be conducted remotely (by video conference or written submissions). Judgment on the arbitration award may be entered in any court of competent jurisdiction. YOU AND CHASING TENS EACH WAIVE THE RIGHT TO A TRIAL BY JURY.
Class action waiver. ALL DISPUTES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY ONLY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding.
Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive or equitable relief in a court of competent jurisdiction for actual or threatened infringement or misuse of intellectual property.
30-day opt-out. You may opt out of this arbitration agreement and class action waiver (without affecting the rest of these Terms) by emailing support@chasingtens.app within 30 days of first accepting these Terms, from your account email, with a clear statement that you opt out of arbitration.
Severability. If the class action waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court, and the remainder of this section survives.
NOTE: Arbitration provisions have jurisdiction-specific enforceability requirements — include this section in the pre-publication attorney review.
These Terms are governed by the laws of the State of Florida, United States, without regard to conflicts of law principles.
We may update these Terms from time to time. Material changes will be communicated via in-app notice prior to taking effect. Continued use of the Service after changes take effect constitutes acceptance.
Chasing Tens
support@chasingtens.app